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You are here: Support & downloads > Drivers & Downloads
Driver Download FAQs
 
What is driver?
How can I find the drivers I need?
What is serial number?
How to find my serial number?
Do I need to update the driver?
What can I do if the driver cannot be downloaded?
How to use multi-driver download manager in Firefox?
 
What is driver?

A driver is a software that enables the communication between operation system and computer hardware devices.
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How can I find the drivers I need?

1. Browse to the Drivers and Downloads page.
2. Option 1:  you can manually search for drivers by serial number. How to find your machine's serial number, please refer to this .
3. Option 2:  you can also search for drivers by product brand and family.
This option allows you to download drivers for machines other than your own machine. Because Lenovo computers of the same brand and family could have different configurations, The search result list could be not specific to the computer you want to install drivers on.
choose the right drivers you need, you have to know the specific configuration of the computer.
From the driver list, you can download multiple drivers once by following steps:
Select and add driver(s) to the download list, then click Download all drivers in my download list.
4. Option 3:  also recommended, is smart downloading tool.
It automatically finds and installs all the drivers your machine needs, also it updates drivers if necessary. Please refer to this for detailed introduction and FAQs of this tool.
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What is serial number?

The serial number (S/N) of Lenovo computer is the sole identification for this computer when leaving the factory. By serial number, we can justify the configuration, driver program, warranty service and other detailed information about the computer.
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How to find my serial number?

Please click here.
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Do I need to update the driver?

The updates for the drivers may be required for reasons such as:
improving system performance, compatibility expanding, adding new function and fixing problems etc. There is no need to update drivers if the computer works normally. You can review the driver description and installation instruction listed on driver download page to verify the necessity for driver update.
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What can I do if the driver cannot be downloaded?
There are many factors that can cause failure in driver downloading.
The most common one is network environment. It can also be influenced by the computer security setting, firewall or busyness of the server. When coming across this problem, we suggest you try downloading again later.
If you still have problems, you can send us the feedback here with your machine model, serial number and the operating system you. We will handle your case as soon as possible.
If it’s urgent you can call our technical center, to find the technical center in your region click here.
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How to use multi-driver download manager in Firefox?
To use Multi-driver download manager in Firefox, please follow steps below.
1. download this Firefox plugin
2. intall .NET Framework 3.5(197M)
3. install Windows Installer 3.1(2.5M)
4. install .NET Framework 3.5 sp1(231M)
5. install .NET Framework 3.5 patches
You may need to reboot your machine for these changes to be effective.
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